Warranty
Warranty
Warranty Policy
At finzyapvtltd.com, we stand behind the quality of our products. All items offered through our store are sourced and manufactured with attention to quality, using reliable materials and production standards. Each product undergoes quality checks to help ensure customer satisfaction.
Warranty Coverage
• Warranty Duration
The warranty is valid for 1 year from the date the product is received.
• What the Warranty Covers
The warranty covers manufacturing defects in materials or workmanship under normal use.
If you believe your product is defective, please contact us at finzyapvtltd@gmail.com and provide valid proof of purchase such as your order number or receipt. After verification, we will determine the appropriate resolution.
Depending on the situation, we may repair the product, replace it, or issue a full refund, including the delivery cost if the defect is confirmed.
Important Notes
• Proof of purchase is required for all warranty claims.
• Returned products may be tested by our team to confirm the reported issue and ensure the problem is properly resolved.
• Some issues may occur due to incorrect usage or unfamiliarity with the product. We recommend reviewing the product instructions or contacting our support team before initiating a return.
• If a returned item is found to be fully functional and without defects, it may be returned to the customer.
Warranty Resolution Options
If a valid warranty claim is approved within the warranty period, finzyapvtltd.com may choose one of the following solutions:
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Repair the product using new or refurbished parts.
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Replace the product with a new or refurbished unit of the same or similar model.
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Refund the original purchase price of the defective product.